Customer Services Coordinator
Full-time · £25,000 / year
CM16, Epping, Essex
WE ARE HIRING! We are looking for an energetic, positive and capable person to join our team.
The job will be assisting our operations team, booking appointments for our engineers, speaking to customers on the phone, liaising with staff members regarding customers issues, as well as day to day admin.
We want someone who is motivated, eager to learn, has a positive attitude, committed and also has experience making phone calls and dealing with customers.
The role will be based in our office in North Weald, CM16.
£25,000k per annum: Monday - Friday 9.30am - 6pm
We do ask if you could work 1 Saturday a month which you will be paid overtime for on top of your basis salary. Extra Saturdays are available if you would like them.
Complete the form below and one of our team will be in touch soon
I was really concerned about getting a new boiler by a company I found on the internet. We need not have worried in fact quite the opposite. Excellent communication, great price, lovely office staff, fantastic installation team. No mess, no bother I just wish that we had done it years ago. They moved the boiler out of the kitchen into the airing cupboard, silent boiler fabulous shower pressure no tanks in the loft. They stayed until about 9 pm to finish the job that day. We can't thank you enough.
Milton Keynes, Buckinghamshire
My experience with Prime Time Boilers has been truly excellent all the way. My old boiler was deemed dangerous to use at this year check-up; I called Prime Time Boiler, a very experienced engineer came to visit us and gave us advice on which boiler to buy according to our type of house and family needs; very soon after we had a brand new boiler and cylinder tank replaced by two professional and polite workers. We have also set up a yearly boiler protection plan. All was at convenient prices compared to what other companies were offering. Thank you.
Excellent job done by Ray, Jack and Mitch to install my new Worcester Bosch Combi Boiler. The job was a conversion from a conventional system and involved moving the boiler from downstairs to the upstairs airing cupboard and taking the flue up through the roof. Routing the condense pipe to avoid the possibility of freezing in winter was also a complicated job but well done. New gas lines were installed and all the old iron gas pipes were disconnected and made safe. All the work was performed in a highly professional manner and I am very satisfied with the new boiler.
Great service all round, had a friendly site visit to assess the issue of having to install a new boiler and flu which was tricky to due to flat above. They were knowledgeable and competitive and the payment plan was perfect for our needs. The actual installation was very quick the engineer was very professional and tidy so happy days. We hope to get another job sorted with them soon for a different property.
Freephone: 0800 0430440
Local: 01992 677 676
Choles Yard, North Weald
Essex, CM16 6EG