A summary of what is and is not included under the plan is set out below. For a full description of what is and what is not included, please see the plan terms and conditions.
What is included in the Prime Home S10 Plan?
PTB 12 Point Annual Boiler Service - What's Covered?
A full inspection of the entire chimney structure Inspection and, where necessary, cleaning of the burner, combustion chamber, any injectors and heat exchanger.
Inspection of ignition devices i.e. pilot lights and/or spark and flame sensing electrodes.
Checking the integrity of all seals and gaskets. Ensure that any condensate traps and drains are free from debris.
Testing the appliance in accordance with manufacturer’s instruction to ensure: The heat input and/or operating pressure are correct; The effectiveness of the flue; That all ventilation requirements are to current standards; The correct operation of all safety devices and that the boiler is safe for continuous use.
A final combustion analysis and measurement against tolerances set by the manufacturer’s instructions.
A test of all disturbed gas connections. Carry out functional testing of heating and hot water.
A visual inspection of any other encountered gas appliances. Written notification of any gas safety defect which may affect the safe operation of your appliances.
An assessment of your current heating controls and best practice advice regarding energy efficiency.
Warranty Call Out Management - What's Covered?
Occasionally faults can occur within your boiler and this is covered by the warranty with the manufacturer. If needed, we will liaise with your boiler manufacturer and arrange any warranty visits for you. We will then follow this up with the manufacturer for you.
Gas Safety Certificate – What’s Covered?
Check appliances for gas tightness (gas leaks).
Check standing & working pressure of gas appliances.
Check for satisfactory ventilation of gas appliances.
Flue flow test to ensure safe removal of products of combustion.
Check flame picture of gas hob / gas cooker.
Carry out a combustion test of the gas boiler to check for (CO) carbon monoxide.
Check gas meter for electrical bonding.
Check satisfactory operation of all flame failure devices.
Boiler & Controls - What's Covered?
All repairs and replacement of:
No limit on boiler repairs – unless the boiler is BER.
A single natural gas, LPG, oil boiler or warm-air unit on your property that is designed for home use and has a head output capacity of up to 70KW.
The flue including the flue termination, up to one meter in length.
Repair and replacement of wired or wireless controls that operate your boiler including the programmer or any thermostats, motorised zone valve and central heating pump.
Simply complete the form to receive your free quotation.
Gas Boiler Quote - Middle
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10.9% APR Representative Example: Cash Price £1,800. Deposit Payable £1,056.00. Total Amount of Credit £744.00. Total Interest £455.24. Total Amount Repayable £2,255.24. Repayable by 120 monthly instalments of £9.99. Representative 10.9% APR (fixed). Rate of Interest 10.9% a year (fixed). Duration of Agreement 120 months.
Debbie B - TV Personality
Buckhurst Hill, Essex
Both myself and my husband live very busy lives and the last thing we wanted was the inconvenience of not having heating and hot water at our home (which is sadly what happened). Through a friend of a friend, Prime Time Boilers were recommended to us and they did not disappoint. They carried out a free survey on the day, then in the space of 2 days our new boiler was installed! Everything felt hassle-free and they left our home looking spotless. It’s a big thank you from us!
Matthew & Valerie Martin
Great service all round, we had a friendly site visit to assess the issue of having to install a new boiler and flue which was a tricky task. They were knowledgeable and competitive. The actual installation was very quick, the engineer was very professional and tidy so we had no complaints there. Our neighbors are now looking to get a job sorted this week with them.
I was really concerned about getting a new boiler by a company that I found online. However, I did my due diligence on this business and could see that they had 1000's of positive reviews on Trust Pilot and Google so this part helped to put my mind at ease. Excellent communication, great price, lovely office staff, fantastic installation team. No mess and no bother.
David & Rachel Brown
Excellent job done by Ray, Jack and Mitch to installed our new Worcester Bosch Combi Boiler. The job was a conversion from a conventional system and involved moving the boiler from downstairs to the upstairs airing cupboard and taking the flue up through the roof. Routing the condense pipe to avoid the possibility of freezing in winter was also a complicated job but well done.
My experience with Prime Time Boilers has been truly excellent all the way. My old boiler was deemed dangerous to use at this year’s check-up; I called Prime Time Boilers, a very experienced engineer came to visit me and gave me advice on which boiler to buy according to my house type and my needs; very soon after I had a brand new boiler and cylinder tank replaced by two professional and polite workers.
Excellent job done by Peter, Jack and Mitch to install my new Worcester Bosch Combi Boiler. The job was a conversion from a conventional system and involved moving the boiler from downstairs to the upstairs airing cupboard and taking the flue up through the roof. Routing the condense pipe to avoid the possibility of freezing in winter was also a complicated job but well done.
Tony & Tracy Walker
St Albans, Hertfordshire
My husband and I recently moved house and in our new property there were a few things that needed to be done which included having a new boiler installed. I was apprehensive about how much it would cost us and the potential mess/damage that would be caused during the installation. I needed not to worry, the price for a new boiler was not astronomical and I was impressed with how they treated our home (no mess or damage). From the first day of the survey, to the last day of the installation, I could see that everyone was working hard to make sure everything was left perfect. Thank you for your help.
Barry & Julie Thomas
We found the whole process professional and did not feel pressured into buying anything (giving us time to get other quotes which came out more expensive in the end anyway!). Both the engineers and the office staff were very knowledgeable. We were also very impressed with the level of detail they went through during the survey (e.g. testing the water pressure to get the right size boiler). Everything they said they would do they did, and we are happy with the result. We would not hesitate to recommend Prime Time Boilers to friends and family.
Oliver & Lizy Corkery
My partner and I recently bought our first home together and we needed a new boiler. My mum recommended Prime Time Boilers and this turned out to be great advice. They came in £300 cheaper in comparison to the other quotes and this was really helpful as we were on a tight budget. Neither my partner nor myself have any complaints about the service received. If you are looking for a reliable and cost-effective business then you may wish to give these guys a go.
Dennis & Claire Chapman
Milton Keynes, Buckinghamshire
The installation went smoothly and my wife was also quick to point out how neat and tidy the engineers left everything once the work was completed (no cleaning up to do). The price charged was also very reasonable and the office staff, engineer and surveyor were all polite and helpful (prior and after the installation). To top it all off, we also have a 12 year guarantee on our new boiler which is reassuring to know if a problem happens to arise. We have recently taken out a servicing plan with them and we hope that their level of standards will be the same as that of the installation.
Harold & Edith Harris
We are extremely happy with the way everything went and we also pleased with how the office staff kept us updated throughout the installation. We would also like to say a big thank you to Nick the installer who was respectful towards our home and patient in explaining to us how our hive thermostat works. We are now looking forward to enjoying the remainder of our retirement in our nice and warm home.